Our professional artists typically take 5-7 business days to complete your custom pet portrait. This includes creation, quality checks, and any necessary revisions. We offer expedited 24-hour and 48-hour options for an additional fee.

For best results, provide clear, high-resolution photos with good lighting that show your pet's face and personality. Front-facing shots with visible eyes work best. Avoid blurry, overexposed, or heavily filtered images. Need help? Email us your photos for a free assessment.

Choose from: Watercolor, Oil Painting, Pop Art, Minimalist Line Art, Cartoon, and Charcoal styles. Each has distinct characteristics - our watercolor portraits offer delicate, ethereal quality while pop art features bold, vibrant colors. View our gallery for examples.

Yes! We send a digital proof for your approval before printing. You'll receive a watermarked preview via email where you can request adjustments (3 free revisions included). Only after your final approval do we proceed with printing and shipping.

We offer premium framing in various styles: Classic Wood (oak, walnut, black), Modern Metal (gold, silver, black), and Gallery Float frames. Frames include UV-protective acrylic glass. Framing adds 2-3 business days to production time.

We offer a 100% satisfaction guarantee. If you're not completely happy with your portrait, we'll either redo it at no cost or provide a full refund. No questions asked. Our goal is artwork you'll cherish for years.

Yes, we specialize in memorial portraits. Our artists handle these sensitive commissions with extra care. Even with limited photos, we can often create beautiful tributes. Mention it's a memorial when ordering for special attention to detail.

We accept all major credit cards (Visa, Mastercard, Amex, Discover), PayPal, Apple Pay, and Google Pay. Payment is required when ordering. For bulk/commercial orders, we offer invoice payment options.

We ship worldwide via DHL and FedEx. International delivery takes 7-21 business days depending on destination. Customers are responsible for any customs fees (rare for artwork under $800 in most countries). Tracking is provided.

Yes! Choose our Digital Download option to receive high-resolution files (300dpi JPEG/PNG) suitable for printing. Files are delivered via email within 48 hours of approval. Perfect for those who want to print locally or create merchandise.